{"xsrfToken":"f304a42dea9325cb4b84621c9f85a78e606d2d8c_lout","branding":{"id":"12","key":"wfsup","name":"Wisefish General Support","portalBaseUrl":"/servicedesk/customer/portal/12","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/12/4","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#0d3eb8","headerLinkHoverBGColor":"#0d3eb8","headerBadgeColor":"#0d3eb8"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/4dd6b945-3b6f-40a5-9c7d-c6ac2a40c037/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhM2U2MzkyZS0xZWNmLTQyY2ItODcwNS01NWE5NzA5M2Y0Y2YiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjRkZDZiOTQ1LTNiNmYtNDBhNS05YzdkLWM2YWMyYTQwYzAzNyI6WyJyZWFkIl19LCJleHAiOjE3NDQ3MTk5MTMsIm5iZiI6MTc0NDcxOTMxM30.vJE_UtxoZwYavDw_2QRmCjM67NdJInwSTk5lWTmLmKs&client=a3e6392e-1ecf-42cb-8705-55a97093f4cf&mode=fit","logoId":"4dd6b945-3b6f-40a5-9c7d-c6ac2a40c037","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Wisefish Help Center","sharedPortalName":"Wisefish Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"is-IS":{"helpCenterTitle":"Velkomin(n) í Hjálparmiðstöð","sharedPortalName":"Hjálparmiðstöð","localeDisplayName":"Icelandic (Iceland)"},"en-US":{"helpCenterTitle":"Welcome to the Wisefish Help Center","sharedPortalName":"Wisefish Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/6c35c879-bcf3-4cb0-8d3d-8cefbda976b9/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhM2U2MzkyZS0xZWNmLTQyY2ItODcwNS01NWE5NzA5M2Y0Y2YiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjZjMzVjODc5LWJjZjMtNGNiMC04ZDNkLThjZWZiZGE5NzZiOSI6WyJyZWFkIl19LCJleHAiOjE3NDQ3MTk5MTMsIm5iZiI6MTc0NDcxOTMxM30.WRqi39unKK6ZEY9jXqu6YXXJ4YcAmkgzUoe5etV-CCk&client=a3e6392e-1ecf-42cb-8705-55a97093f4cf&height=300&mode=fit","bannerMediaApiFileId":"6c35c879-bcf3-4cb0-8d3d-8cefbda976b9","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"12","key":"wfsup","projectId":10051,"serviceDeskId":12,"name":"Wisefish General Support","description":"<p>How can we help?<br> Send us a request and we will get back to you as soon as possible</p>","portalBaseUrl":"/servicedesk/customer/portal/12","reqTypes":[{"id":"72","name":"Support","descriptionHtml":"","callToAction":"Support","introHtml":"<p>For guidance with specific features, help with troubleshooting, configuring, installing, or to report a bug or an error.</p>","icon":10458,"iconUrl":"https://wisefish.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10458","groups":[13],"key":""},{"id":"71","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10458,"iconUrl":"https://wisefish.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10458","groups":[],"key":""},{"id":"70","name":"Provide feedback","descriptionHtml":"","callToAction":"Provide feedback","introHtml":"<p>Provide feedback on our services or the software functionality. Suggest new features or enhancements.</p>","icon":10458,"iconUrl":"https://wisefish.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10458","groups":[],"key":""},{"id":"73","name":"Request for consultation","descriptionHtml":"","callToAction":"Request for consultation","introHtml":"<p>Request consultation on specific requirements, request training sessions, or onboarding assistance for new employees.</p>","icon":10458,"iconUrl":"https://wisefish.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10458","groups":[],"key":""}],"reqGroups":[{"id":13,"name":"General"}],"orderMapping":{"13":[72]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"3dcf4a4d-6f19-3862-afb3-d2573a7e4e0d","appLinkName":"","appLinkUrl":"","spaceKey":"WFPKB","spaceName":"Wisefish Public Knowledge Base","spaceUrl":"","isServer":false},"labels":[],"projectKey":"WFSUP","serviceDeskId":12,"kbLinkDomainURLs":["https://wisefish.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":12,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"WFSUP","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhM2U2MzkyZS0xZWNmLTQyY2ItODcwNS01NWE5NzA5M2Y0Y2YiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDA1MSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl19LCJleHAiOjE3NDQ3MjA1MTMsIm5iZiI6MTc0NDcxOTMxM30.ibtWVjDwQjsr51XFW6xfJ4o_pfiS8l_848Khv3bIWDE","targetCollection":"upload-project-10051","endpointUrl":"https://api.media.atlassian.com","clientId":"a3e6392e-1ecf-42cb-8705-55a97093f4cf","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":72,"projectId":10051,"form":{"name":"Support","descriptionHtml":"","callToAction":"Support","intro":"<p>For guidance with specific features, help with troubleshooting, configuring, installing, or to report a bug or an error.</p>","instructions":"","icon":10458,"iconUrl":"https://wisefish.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10458","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"How can we help? (short description)","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Please describe your request in more detail","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/12/create/72","requestValidateBaseUrl":"/servicedesk/customer/portal/12/validate/72","calendarParams":{"firstDay":0,"date":"2025-04-15T12:15:13+0000","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"3dcf4a4d-6f19-3862-afb3-d2573a7e4e0d","appLinkName":"","appLinkUrl":"","spaceKey":"WFPKB","spaceName":"Wisefish Public Knowledge Base","spaceUrl":"","isServer":false},"labels":[],"projectKey":"WFSUP","serviceDeskId":12,"kbLinkDomainURLs":["https://wisefish.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhM2U2MzkyZS0xZWNmLTQyY2ItODcwNS01NWE5NzA5M2Y0Y2YiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDA1MSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl19LCJleHAiOjE3NDQ3MjA1MTMsIm5iZiI6MTc0NDcxOTMxM30.ibtWVjDwQjsr51XFW6xfJ4o_pfiS8l_848Khv3bIWDE","targetCollection":"upload-project-10051","endpointUrl":"https://api.media.atlassian.com","clientId":"a3e6392e-1ecf-42cb-8705-55a97093f4cf","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=wisefish","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"f304a42dea9325cb4b84621c9f85a78e606d2d8c_lout","baseUrl":"https://wisefish.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://wisefish.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"a3e6392e-1ecf-42cb-8705-55a97093f4cf","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"08b867c970694e929d0c3ea46bea77e7","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}